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DANA deposit and withdrawal

DANA is one of the fastest payment methods supported by mandiri88. To deposit via DANA, log in to your account, navigate to the Deposit section, and select DANA. The app requests your DANA PIN or biometric confirmation. Transfers process within subject to verification. Minimum and maximum deposit amounts are displayed on the deposit page; we recommend starting with smaller amounts to test the flow. For withdrawals, mandiri88 returns funds to your registered DANA wallet. Once your withdrawal is approved (typically within subject to verification of request), the money appears in your DANA account balance. Some withdrawals may trigger a second verification step — this is normal and protects your account. DANA also offers promotions around festival periods (Idul Fitri, Idul Adha, Imlek); watch the mandiri88 Promotions page for cashback or bonus offers tied to DANA deposits.

OVO and GoPay usage

OVO and GoPay are popular e-wallet options for mandiri88 users. Both methods require a verified OVO or GoPay account linked to an Indonesian phone number. To deposit, choose your preferred wallet in the Deposit section, confirm the amount, and approve the transaction in your OVO or GoPay app. Processing takes subject to verification. mandiri88 supports deposits from our welcome offer upward; there is no per-transaction cap, though your personal OVO or GoPay spending limits may apply. Withdrawals work similarly — mandiri88 sends the funds back to your registered wallet. Both e-wallets integrate seamlessly with the mandiri88 app, so you can manage deposits and withdrawals without leaving the platform. If you are new to these wallets, sign up directly through the OVO or GoPay apps, link your bank account for top-up, and then use them with mandiri88. KYC verification on mandiri88 is separate from your e-wallet KYC, but completing both ensures smooth transactions.

BCA, Mandiri, BRI, BNI virtual account

Bank virtual accounts (VA) are a reliable deposit method if you prefer traditional banking. When you choose BCA, Mandiri, BRI, or BNI in the mandiri88 Deposit section, we generate a unique 10-digit VA number for your account. Transfer the exact amount from your bank's mobile app or ATM; the system automatically credits your mandiri88 balance once the bank confirms the transfer (usually subject to verification). This method is useful if your bank deducts processing fees — you see the exact final amount before transferring. For withdrawals, mandiri88 returns funds to the same bank account you used for deposits. This is a security feature that prevents unauthorized account draining. If you need to withdraw to a different account, contact support with details, and we can assist after additional verification. Bank VAs carry no monthly fees and work 24/7, including weekends and public holidays.

Fees, limits and verification

mandiri88 does not charge deposit fees — the amount you transfer is the amount credited. Some banks or payment providers may deduct a small processing fee (typically our welcome offer–5,000), depending on the method and your bank's policies. Withdrawal fees are also zero from mandiri88's side, though your bank may apply a small fee. Minimum deposit is typically our welcome offer; maximum per transaction is our welcome offer or higher, depending on your payment method and account status. KYC verification is required before any withdrawal. The process is fast — upload a clear photo of your ID, and we verify within subject to verification in most cases. Some accounts may require proof of address (utility bill or bank statement). Once verified, you remain verified; subsequent withdrawals are immediate (subject to payment-method processing times). If verification is delayed, contact support immediately with your transaction ID.

Resolving a stalled transaction

If your deposit does not credit within the expected window (subject to verification depending on method), log in to mandiri88 and check your transaction history. Most deposits appear with a "Completed" status. If status is "Pending", wait 5 more minutes and refresh. If it remains pending after 1 hour, or if the status shows "Failed", do not re-submit the same transaction — contact mandiri88 support with your transaction ID and the amount sent. Provide a screenshot of your bank confirmation if possible. Support investigates within 2–4 hours and either credits your account manually or arranges a refund to your bank. Withdrawals occasionally stay under review if the amount is large or if additional verification is triggered. Typical review time is subject to verification. If your withdrawal remains "Under Review" after 2 hours, email support with your account details and withdrawal ID. Support has tools to expedite reviews and will notify you once processing resumes. Always keep transaction receipts until the transaction completes.